We work with our clients to minimize shipping charges. Because of the nature of wholesale candles shipping can not be calculated until your order has been packed. The website is not capable of calculating our discount from Fed Ex. For this reason when ordering you will not be charged shipping. A second charge will be processed for the cost of shipping, by placing an order you give us authorization to charge your credit card for the cost of shipping. You will be charged actual shipping cost with our discount included. We do receive a discount on shipping and we pass it along to our customers. No handling fees are ever charged. There is a $250 minimum for wholesale pricing. Orders will not be shipped until shipping charge has been paid. For large orders in the NY area please contact us for special arrangements. Orders over 25 cases may ship on a pallet. Please let us know if you will have a problem accepting a pallet. If you are concerned about the shipping cost before you place the order you can email us your address with the exact items (sku numbers) you want and we will calculate the cost for you. We process most orders in 1-5 business days, some orders may require up to 7 business days. If we cannot ship an order out in 7 business days we will call to let you know. Orders for hand made candles during the Holiday rush October through December may take up to 14 business days
Thank You,
Joseph Puca, Pres.
A Candle Co. - Rock Trading Co.
Showroom & Warehouse
3773-C Victory Blvd
Staten Island, NY 10314
Phone - 718-874-9194 Fax - 718-715-0463
Open Mon-Fri 10am - 5pm Sat 10am - 4pm Eastern Time
